Frustration with STP

I have been trying to get some additional funds into my STP account to increase my HRS account to no avail.  I even spoke to someone at STP today to verify I was me... they said it should clear tonight.  Every second I am missing out on profits.  I really need this to come together quickly as my primary business - BidXcel (www.bidpdx.com) is not doing the best right now.